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Shopping safely online
Formymobile.co.uk uses ‘secure’ 128-bit (high security) connections when
accepting your card details online. This means no-one can see your credit/debit
card details. Our web server uses
Protx to process your
payment, a leading independent third party organisation. At no point are your
credit card details sent over an unsecured connection. You can tell when a
connection is secure as a padlock will appear in the bottom right area of your
window. The start of the URL will also display https (the 's' standing for
secure) as opposed to http which is displayed on standard pages where no
confidential information is being entered.
Your privacy
Formymobile.co.uk respects its customers privacy and as such your
details will never be passed on to any third party. Click
here
E-mail enquiries:
questions@formymobile.co.uk
Most e-mails are responded to within an hour from 10.00
am to 5.00pm, Monday to Friday.
MSN Messenger:
Chat to us on MSN messenger. Add
sales@formymobile.co.uk
to your contacts list.
Mail enquiries:
Robert Lee
44 Abberton Way
Loughborough
Leicestershire
LE11 4NX
Telephone/fax enquiries:
Tel: 0845 644 2080. Lines open 10.00am to 5.00pm, Monday
to Friday.
PLEASE NOTE:
We cannot take orders over the phone
This line is strictly for technical help with products or
the web site. All order enquires must be forwarded to us via
email, as the technical help staff have no access to
customer details. Please phone for technical support and our
staff will be happy to help with any questions you may have
about the products in our range.
If we're unavailable by phone please email
questions@formymobile.co.uk for a prompt response.
Fax: 0845 280 3365
Feedback:
If you a problem with the site or your order you can
contact us in writing at the address above or email
comments@formymobile.co.uk. Please state your order
number (where applicable) with all correspondances.
Website/webmaster enquiries
If you have a suggestion for our site or notice a problem
with the site, or would like any other advice related to the
workings of the website, please contact the webmaster:
web@formymobile.co.uk
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